Frequently Asked Questions
Everything you need to know about booking, delivery, setup, and rentals with Friendly Party Rental.
BOOKING & PAYMENTS
How do I book a rental?
Choose your date, select items, and submit your request online in minutes.
Do I need to pay a deposit?
A deposit may be required to reserve your date. Details depend on your order.
What payment methods do you accept?
We accept major credit and debit cards through secure checkout.
What if I need to cancel or reschedule?
Contact us as soon as possible and we’ll help you with options.
DELIVERY, SETUP & TIMING
Does the price include delivery and setup?
Delivery and setup depend on the item and location. Checkout reflects any delivery fees.
When do you set up?
Setup times vary, but everything will be set up before your event begins.
Do you deliver outside Syracuse?
Yes — we serve Syracuse, Minoa, and surrounding Central New York areas.
EQUIPMENT & CLEANLINESS
Is your equipment cleaned?
Yes. We clean and inspect equipment before every rental.
What if something breaks during my event?
If something goes wrong, contact us right away so we can help.
